Developing Cultural Competence in New York

Course Approval #M18538

U.S. Census Bureau data shows us that ethnic and racial diversity are rising quickly. The need for professionals in the real estate industry to exhibit cultural competence matches that rise. Your role requires you to work with consumers from all kinds of backgrounds every day with the utmost professionalism. In this course, you’ll review fair housing, federal and state demographics, and best practices for embracing cultural diversity and displaying cultural sensitivity. You will also learn to recognize your own bias and develop active listening and communication skills to avoid cultural insensitivity.